Return & Refund Policy

Refund and Exchange Policy

At Creating Gadgets, we are committed to ensuring your satisfaction with every purchase. We understand that occasionally, situations may arise where a refund or exchange is necessary. Therefore, we have crafted a comprehensive Refund and Exchange Policy to address your concerns and provide a seamless shopping experience.

Refund Policy:

We offer a 7-day refund policy on all smart watch purchases. If for any reason you are not entirely satisfied with your purchase, you may return the item within 7 days of receiving it for a full refund. To be eligible for a refund, the item must be in its original condition, unused, and in the original packaging. Upon receipt and inspection of the returned item, we will initiate the refund process. Please note that shipping charges are non-refundable.

Exchange Policy:

In addition to our refund policy, we also offer a 7-day exchange policy. If you wish to exchange your smart watch for a different model or color, simply return the item within 7 days of receiving it, in its original condition and packaging. Once we receive and inspect the returned item, we will process the exchange and ship the replacement item to you promptly. Please note that shipping charges for the exchange will be the responsibility of the customer.

How to Initiate a Refund or Exchange:

To initiate a refund or exchange, please contact our customer service team within 7 days of receiving your smart watch. You can reach us via email at support@creatinggadgets.com or through our website's contact form. Please provide your order number and a brief explanation of the reason for the refund or exchange request. Our customer service team will guide you through the process and provide any necessary assistance.

Exceptions:

Please note that certain conditions may apply to our refund and exchange policy, such as:

1. Items damaged due to misuse or mishandling are not eligible for a refund or exchange.

2. Customized or personalized smart watches cannot be returned or exchanged unless they are defective.

3. Refunds may take up to 7-10 business days to process, depending on your payment method and financial institution.

Conclusion:

At Creating Gadgets, we strive to provide high-quality products and excellent customer service. Our 7-day refund and exchange policy is designed to offer you peace of mind when shopping for smart watches on our website. If you have any questions or concerns regarding our policy, please don't hesitate to contact us. Your satisfaction is our top priority.

Thank you for choosing Creating Gadgets for your smart watch needs.

Sincerely,

Abhishek

Customer Service Team

Creating Gadgets